One message is all it takes. Our clinical team answers WhatsApp personally, 24 hours a day, in English and Russian — and every conversation stays strictly between us.
Write as much or as little as you like: "I think I need help." is a complete message. A clinician replies personally — usually within the hour, whatever your time zone. There is no call centre, no script and no pressure. If you prefer, we can move to a voice or video call once you're comfortable.
Around half of our first conversations are with a wife, husband, parent or close friend. You are welcome to talk with us before anything is said to your loved one — we'll help you find the right words and the right moment. Our article on helping a loved one with addiction is written exactly for this situation.
The centre is located in a quiet part of Bali, Indonesia — a short transfer from Denpasar International Airport (DPS). We meet every guest at the airport in person. For confidentiality reasons we don't publish the precise address; the map below shows the island, and the exact location is shared once your arrival is planned through admissions.
While you're deciding, you might explore our programs, pricing, or what the first week of rehab honestly feels like.
If you or someone you love is in immediate danger or medical crisis, call local emergency services now. This website is informational and not a substitute for professional medical advice.